Welcome to Heavenly Hands Services (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at www.heavenlyhandservices.com (“Website”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

1. Informational Purpose Only

The content provided on this Website is for general informational purposes only regarding our home care services. Nothing on this Website constitutes:

- Medical advice

- Nursing advice

- Legal advice

- Financial advice

- A guarantee of service eligibility

You should consult with a qualified healthcare provider regarding any medical condition or care decisions.

2. No Client Relationship Created by Website Use

Use of this Website, including submitting a contact form or sending an inquiry, does not establish a client-caregiver relationship. A formal service relationship is only established after:

- Completion of an in-home assessment (if required),

- Review and execution of a Service Agreement,

- Confirmation of service availability.

3. Description of Services

Heavenly Hands Services provides non-medical home care services subject to assessment, caregiver availability, and applicable state regulations. Specific services are outlined in a separate written Service Agreement. We do not provide skilled nursing care unless specifically stated and licensed to do so.

4. Eligibility for Services

Services are subject to:

- Availability of qualified caregivers

- Geographic service area limitations

- Client assessment and appropriateness of care

- Compliance with state regulations

We reserve the right to decline services if a client’s needs exceed our scope of services.

5. Payment Terms

All services are subject to:

- A signed Service Agreement

- Established hourly or live-in rates

- Payment schedules as outlined in the client contract

Late payments may result in service suspension consistent with the Service Agreement.

6. Website Accuracy

We strive to keep all Website information accurate and up to date; however:

- We do not guarantee completeness or accuracy at all times.

- Pricing, services, or policies may change without notice.

- We reserve the right to update content at any time.

7. Intellectual Property

All Website content, including:

- Logos

- Branding

- Text

- Graphics

- Downloads

- Educational materials

are the property of Heavenly Hands Services and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

Heavenly Hands Services shall not be liable for any indirect, incidental, consequential, or special damages arising from:

- Use of this Website

- Inability to access the Website

- Reliance on Website information

This limitation does not override any rights provided under applicable state or federal law.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for:

- Content

- Privacy practices

- Policies

of those third-party sites.

10. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and safeguard personal information.

11. Non-Discrimination Statement

Heavenly Hands Services complies with all applicable federal and state civil rights laws. We do not discriminate based on:

- Race - Sex

- Color - Religion

- National origin - Gender identity

- Age - Sexual orientation

- Disability

We are committed to providing inclusive, respectful care.

12. Compliance with State Law

These Terms and your use of this Website shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is legally registered and authorized to operate, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the courts located within that jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions regarding these Terms, please contact:

Agency Name: Heavenly Hands Services
Phone Number: 601-894-1120
Email Address: [email protected]